• 0 My Wish List
  • My Cart 0

Frequently Asked Questions

  • What datasets are available on Datasets.store?

    We provide eсommerce data that includes products, reviews, sellers, promotions, and best-seller information. All datasets contain publicly available data collected from a variety of online sources.

  • How do you ensure the quality of the datasets?

    Dataset quality is verified using the SSA Data Quality Checker. Metrics such as Duplicates, Fill Rate, and Special Characters are displayed on the dataset’s Quality Metrics tab.

  • What data formats and delivery methods does Datasets.store support?

    Datasets can be ordered in CSV or Parquet formats. Delivery is made via email containing secure download links.

  • How can I ensure the data is up-to-date?

    The Update Statistics tab shows when each dataset was last updated.

  • How often can I get data?

    You can purchase data updates with a Monthly, Quarterly, or Bi-annual delivery. Weekly, Daily, or Hourly updates are available upon request as an additional service.

  • Are Datasets.store’s datasets customizable?

    Datasets are delivered with a standard set of attributes. Customizations are available upon request as an additional service.

  • Do you offer discounts?

    Our billing engine automatically applies discounts based on the volume of data purchased—the more records you buy, the lower the price per record.

  • What payment methods do you accept?

    We accept crypto payments in USDT and USDC, as well as bank wire transfers in USD or EUR.

  • Are taxes included in the price?

    You pay the exact price shown in the order details. There are no hidden or additional fees.

  • Will an invoice be provided?

    Yes. An invoice will be issued once the payment is received.

  • What is the delivery period?

    Delivery typically takes 3 to 14 days and is indicated in the Delivery Time field in your order details.

  • What should I do if I receive an incorrect dataset?

    Normally, this is not supposed to happen, but should this happen, please contact us immediately so we can resolve the issue.

  • Are there any restrictions based on customer residency?

    Customers from the following countries are restricted from placing orders on Datasets.store: Afghanistan, Belarus, Iran, Myanmar (Burma), Nicaragua, North Korea, russia, Sudan, South Sudan, Syria, Venezuela.

  • How can I contact customer support?

    You can reach us via the contact form or live chat.